Frequently Asked Questions
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Standard delivery
Takes around 4-7 business days from date of order. Please note that we do have a 24-48 hour proccesing time.
Prioirty delivery
Takes around 2-5 business days from date of order. Please note that we do have a 24-48 hour proccesing time.
Expedited delivery
Takes around 1-3 business days from date of order. Please note that we do have a 12-24 hour proccesing time for expidited.
If your order hasn't arrived after two weeks, please contact us and we will look into the details and make sure you are taken care of.
Shipping rates can vary depending on your region and are calculated at checkout.
Yes, we offer free shipping for large U.S. domestic orders. Check the cart to see the current deal on free shipping..
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
If there is no shipping options at checkout then we do not ship to your area.
You can always reach out for more information.
We follow all laws and regulations around shipping flavor nic disposable products.
21+ Required Adult Signature Service
In accordance with Federal jurisdiction and laws, all mail orders will require the use of Adult Signature Confirmation (21+) upon delivery for packages containing nic disposable related products. To receive this package, the recipient is required to show a proper form of government photo identification to the delivery employee for age confirmation.
The Adult Signature service requires an additional charge and the rates will be reflected during the checkout process. If it's more convenient for you, we're able to ship your products to a business address.
Returns & Refunds
Our customers' satisfaction is our number one priority.
We offer a full refund within 7 days from the time of delivery & the product has NOT been opened and is UNUSED.
Please note that customers will be responsible for shipping costs unless there was an erorr on our part.
Any returns must be in the original packaging with proof of purchase. If the item is open we will NOT refund you.
Only exchanges will be given for defective products within 7 days from delivery date.
A refund request can be submitted within 7 Days after the delivery is made.
In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund within 7 days of delivery.
If the item is open we will NOT refund you.
Only exchanges will be given for defective products within 7 days from delivery date.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.
Only exchanges will be given for defective products within 7 days from the delivery date. A return label will be included and must inlude orginal packaging.